We are currently
Monitoring our
Phone services.
Incident Details:VOIP / Digital Landline / Future Voice Update:
We’re aware of an issue affecting a selection of customers who have digital calling with us and use the Technicolour DGA0122 router. We have escalated this to our provider and are awaiting their updates.
Update 14:30:
The service provider is still reviewing this. We will provide a update as soon as we know more.
Update: 15:00:
The service provider has confirmed this is a widespread, known issue.
Next update due: TBC
Incident Start Time: 2025-07-03 11:44:00
If you’re experiencing anything like the issue mentioned above, there’s no need to contact us—we’re already aware of it and actively working to resolve it.
